AudIT : DefineIT : ManageIT
Your Trusted IT Services Partner
Managed IT Support with Personality!
You will be working with an awesome small team of professionals. We work with an always growing fantastic group of clients providing complete IT management. You will enjoy a fast-paced, yet comfortable environment helping our clients succeed.
This role involves providing IT support remotely from our office, on the phone and at various client sites. You will be assisting our clients in a variety of IT-related areas including server, workstation, network and phones.
Your experience and enthusiastic approach to dealing with clients along with a keen interest in problem solving will be a great asset to our team.
We offer an attractive office setting and a comprehensive benefits package.
Essential Skills (MUST Have and be able to demonstrate)
You have a minimum of 1 year experience with the following:
installing/troubleshooting Windows/Mac Workstations, Windows Servers, firewalls, and printers.
Windows Server 2012/2016/2019 and Hyper-V experience
Active Directory administration
Experience with Sonicwall or other UTM appliances.
Experience using a help desk ticketing system
Experience with setup/administration of wireless networks
Microsoft Office 365 Administration
Friendly, outgoing personality who LOVES working with clients.
Self-starter that can work independently and with a team.
You think outside of the box to help bring value to our clients.
Team members and clients would describe you as fun and professional to work with.
Nice to have Skills
IT-related Sales experience
Microsoft Exchange experience
How you fit in
You thrive on working in a fun, fast-paced environment with a small, growing team as well as independently when required. You LOVE troubleshooting IT issues and the unique challenge it presents. The excitement of an ever-changing day and not the mundane, drives you. You have great people skills, exude confidence, love working with clients and they love working with you! Ultimately you are a team player who enjoys working in an environment where you REALLY make a difference!
We work with Windows/Mac based workstations, Windows based servers, virtual machines, email hosting systems, VOIP Systems, Databases, Wireless, managed networks and provide FULL IT management services to a wide range of clients.
A valid driver license and transportation is required as some work is performed at the client site.
If you think you're a great fit and meet all the requirements, please tell us how and send us your resume. Please ensure your resume provides proof of all essential skills required.
IT Support Specialist