Meet Our Team

Team

Shawn Shea

Lead Dog

Adam Zanette

Service Manager

Samson Chiu

Sr. Technical Support Specialist

Matthew Laflamme

Technical Support Specialist

Years of experience: 28

Expertise: IT Systems Integration, Mail Systems, Mobile Implementations, Business Systems, Windows Server Integration, SonicWALL systems, WiFi implementation, Business Mgmt.

Hobbies: Golf, Alpine Skiing, Hiking,Hockey,Travel

Favorite Saying: 100% of zero is zero! Double Black Diamond is easy, you're fine...you've got this!

Years of experience: 15

Expertise: Windows Server, Microsoft Exchange, Windows Desktops, Hardware Troubleshooting, SonicWALL, Network Security, Linux systems, Virtualization, Customer service.

Hobbies: Hiking, Off-Roading, Camping, Working on cars, vinyl records, and building computers.

Favorite Saying: There is more stupidity than hydrogen in the universe, and it has a longer shelf life

Years of experience: 11

Expertise: Windows Server, Windows 7, 10, & 11 Hardware Troubleshooting, Android, Network Security, Customer service.

Hobbies: Gaming, Fishing, Collecting vinyl and Collecting vintage games.

Favorite Saying: You must work hard in order to appear effortless.

Years of experience: 2.5

Expertise: Computer Hardware, Windows Server, PowerShell, Batch, Deployment Systems, Linux, Virtualization, Networking Systems

Hobbies: Building test systems, Writing, Building & repairing homestuff, Social events

Favorite Saying: We learn more from our mistakes than we do from our successes.

Finance Director

Years of experience: 16

Expertise: Accounting, Bookkeeping, financial reporting and consulting, Quickbooks Online Advanced Pro Advisor, multiple accounting software systems

Hobbies: Running, yoga, hiking and spending time with my kids

Favorite Saying: “Stop treating yourself like an after thought. Eat the delicious food. Walk in the sunshine. Jump in the ocean. Say the truth that you’re carrying in your heart like hidden treasure. Be silly. Be kind. Be weird. There’s no time for anything else.”

Kim Grimes

Bradley Gray-Hall

Technical Support Specialist

Years of experience: 4

Expertise: Windows Server, Windows Desktop, Hardware Troubleshooting, Cybersecurity, Unifi Devices, Linux, Virtualization, Customer Service, Networking Systems, Dev Ops

Hobbies: Cooking, curing (food preparation), gaming, software development, reading, watching old movies, playing with my cat, learning about making and drinking coffee, learning about electronics (much to the dismay of my partner)

Favorite Saying: "absolutely mindboggling" "Jim Holden : There's a button, I pushed it." "That's really how you go through life isn't it?"

Lynn Williams

Office Administrator

Years of experience: 25+

Expertise: Bookkeeping, Office Administration, HR & Payroll, Software QC, Support Specialist, desktop publishing, document creation

Hobbies: Woodworking, bookbinding, rug tufting, camping, scuba diving, gaming (all platforms), working on my novel.

Favorite Saying: "If it ain't broke, don't fix it, you'll only make it worse."

Toffee

Motivational Therapist

Years of experience: 6 (18 in dog years)

Expertise: moral boosting, tug of war expert, sock displacement specialist, mouse inventory administrator, professional paper shredder

Hobbies: Lawn fertilization and moisture management, Tennis (ball retrieving only)

Favorite Saying: Woof, woof, woof (I'm a dog, what did you expect?)